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Administrator Guide

Admin Setup Guide

An end-to-end guide for administrators to subscribe, provision users, enable the desktop application, configure enterprise sign-in, and govern Amazon Quick across your organization.

Checked against official AWS documentation on 17 Oct 2026.

The administrator journey

Intended audience: Amazon Quick administrators and IT teams rolling out Quick Desktop to an organization. The six stages below take you from subscription to ongoing governance.

1. Choose a plan

Create the account and set the home region.

2. Provision users

Invite users and assign roles.

3. Enable desktop

Turn on extension access at the org level.

4. Configure sign-in

Set up enterprise SSO (OIDC).

5. Distribute

Roll out the app to users.

6. Govern

Manage data, permissions, and monitoring.

Home Region requirement: The Amazon Quick desktop app is generally available on macOS and Windows since 9 Sep 2026, in 7 Regions: US East (N. Virginia), Asia Pacific (Sydney), US West (Oregon), Europe (Ireland), Europe (London), Asia Pacific (Tokyo), and Europe (Frankfurt). Asia Pacific (Singapore) and Asia Pacific (Thailand) are not in this list. For enterprise sign-in, the account's home Region (identity Region) must be a supported Region; desktop is available only in Regions that support the full Amazon Quick feature set, not in Regions with Quick Sight capabilities only. Confirm this before you provision users. Sources: What's New, Setting up Amazon Quick on desktop for enterprise deployments.

Step 1 — Choose a plan and create the account

Amazon Quick offers five plans: Free, Plus, Max, Professional, and Enterprise (prices checked 17 Oct 2026). The right one depends on whether you need a standalone account for individuals and teams, or full enterprise governance and identity federation. Source: Amazon Quick pricing · Pricing page on this site

PlanBest forHow you create it
FreeIndividuals getting started. No AWS account required. ($0)Sign up with email, Google, Apple, Amazon, or GitHub on the Amazon Quick sign-up page.
PlusTeams of up to 300 that need shared Spaces, user management, and centralized billing. ($20/user/month annually, $25 monthly)Sign up the same way, then choose Plus. New signups get a 30-day Plus trial (per the FAQs).
MaxFrequent users who need more usage capacity. ($100/user/month annually, $125 monthly)Sign up the same way, then choose Max.
Professional / EnterpriseOrganizations that need governance, enterprise SSO, and assets at scale. ($20 or $40/user/month + $250/account/month)Sign up with an AWS account (AWS Management Console).

Free / Plus / Max (no AWS account)

Free signup and the new-signup trial require no AWS account or credit card (per the FAQs). Plus and Max are paid upgrades but still use the email/social signup path and do not require an AWS account. Users sign in to the desktop app with Continue with and their email, Amazon, Apple, Google, or GitHub account. Official sources disagree on desktop access for Free, so check your plan.

Professional / Enterprise (AWS account)

Create the subscription with an AWS account. The documented desktop enterprise sign-in setup is marked "Applies to: Enterprise Edition" and supports all identity types: IAM Identity Center, IAM federation, and native Amazon Quick users.

Which path applies to the desktop app? The documented desktop enterprise sign-in (OIDC, Continue with SSO) setup applies to Enterprise Edition. AWS docs state: "If you are using a Free or Plus account, this section does not apply to you." The page does not mention the newer Max plan. Note that the official pricing page and FAQs disagree on whether the desktop app is included in Free — check your plan (see the pricing notes).

Step 2 — Provision and manage users

Administrators manage user access inside Amazon Quick. How you do it depends on your account's identity configuration: with IAM Identity Center or Active Directory you assign groups to Quick roles; with Quick and IAM users you manage users and roles individually. Open the administration console with Manage account. Source: Managing user access inside Amazon Quick

1

Open user management

Sign in to the Amazon Quick administration console and choose Manage account, then open user management. For IAM Identity Center or Active Directory accounts, assign groups to roles; for Quick and IAM users, invite users by email.

2

Assign roles to groups or invite users

For IAM Identity Center or Active Directory accounts, assign groups to Quick roles. For Quick and IAM users, invite users by email and assign the required role (see the role table below).

3

Optional — enable self-provisioning

For accounts that use IAM, you can let users provision themselves by granting the quicksight:CreateAdmin action (or the equivalent create-user action for the target role) in their IAM policy.

4

Optional — organize with namespaces

Use namespaces to isolate groups of users and assets from one another within the same account — useful for multi-tenant or strongly separated teams.

RoleTypical permissions
AdminFull administrative access: manage users, account settings, billing, data sources, permissions, and assets.
AuthorCreate data sources, datasets, analyses, and dashboards; share analyses and dashboards. No account administration.
ReaderView and interact with shared dashboards; cannot save changes, author content, or administer the account.
Admin Pro / Author Pro / Reader ProPro roles that groups can also be assigned. Author Pro additionally supports natural-language content creation, knowledge bases, actions, and advanced automation. Reader Pro additionally supports AI chat agents, collaborative Spaces, Flows, and extensions. Per AWS docs, Reader Pro maps to the Amazon Quick Professional subscription and Author Pro maps to the Enterprise subscription.
Email must match for enterprise sign-in: When you later configure OIDC sign-in, the email in your identity provider must exactly match the user's email in Amazon Quick. Provision users with their corporate email addresses to avoid sign-in mismatches.

Step 3 — Enable the desktop application

For Enterprise accounts, enterprise sign-in on the desktop app is turned on with two console steps: an extension access in the administration console, then an extension on the Extensions page. Both are one-time, account-level actions. Source: Setting up Amazon Quick on desktop for enterprise deployments

1

Add the extension access

In the Amazon Quick administration console choose Manage account, then under Permissions choose Extension access → Add extension access. Select Amazon Quick (Desktop application for Quick) and enter the Issuer URL, Authorization Endpoint, Token Endpoint, JWKS URI, and Client ID from your IdP (see Step 4). The extension access cannot be edited after creation; to fix a value, delete it and add it again.

2

Create the extension

In the Amazon Quick console, choose Extensions in the left navigation (or under More), choose Add extension, select the Desktop application for Quick extension access, choose Next, then Create.

3

No per-user setup

After the extension exists, enterprise sign-in is available to all users in the account. If only the extension access exists, users see: "Enterprise sign-in for Quick Desktop has not been configured for this account."

What the desktop app adds, and where data lives: the native app for macOS and Windows works directly with local files, local MCP servers and coding agents, and Mission Control routines. Amazon Quick runs in the cloud: conversations, memory, knowledge graph, Library, and the search index are kept per user in your Amazon Quick account. The desktop app keeps only app configuration, folder permissions, local MCP and coding-agent settings, and sign-in tokens (in the OS credential vault). Adding a folder in Customize > Knowledge grants access only; turning on full-content search or "Always remember file information" uploads that folder's files. Routines run in the cloud even when the computer is off; steps that need local files, browser automation, or local code need the computer on with the app connected. Internet is required for sign-in, AI model access, and connected services. Sources: Security, privacy, and architecture, Knowledge, Mission Control.

Step 4 — Configure enterprise sign-in (OIDC)

For Enterprise accounts, connect your OIDC-compatible identity provider so users sign in with corporate credentials (Continue with SSO). AWS documents the setup for four identity providers — start with the guide for yours.

Documented path: your IdP

Register a public OIDC client in your IdP, add the extension access, create the extension, then download and verify. Official step-by-step guides:

Microsoft Entra ID
Google Workspace
Okta
Ping Identity (PingFederate and PingOne)

Open the Enterprise SSO (OIDC) guide on this site

Key facts at a glance

Redirect URI: http://localhost:18080
Client type: Public / native client, authorization code flow with PKCE
Scopes: Microsoft Entra ID, Okta, and Ping Identity use openid profile email offline_access. Google Workspace uses openid email profile; Quick adds access_type=offline automatically.
ID token signing: asymmetric only (RS*, PS*, ES*); HS* and none are rejected
Email: must exactly match the user's email in Amazon Quick
Region: at sign-in, select the AWS Region or choose Dynamic

Workaround (not an AWS-documented setup): Amazon Cognito + proxy for IAM Identity Center users. The Amazon Quick desktop app requests the offline_access scope, which IAM Identity Center does not accept, so sign-in through IAM Identity Center fails when connected directly. The AWS Thailand team's field workaround puts Amazon Cognito in front of IAM Identity Center and adds a small proxy on the authorize endpoint that removes offline_access before the request reaches the identity provider. The team's chosen option is a CloudFront Function; an API Gateway proxy is the alternative. Neither is an AWS-recommended or AWS-documented configuration — use the official IdP guides above where you can, and test the workaround in a pilot. Details: Enterprise SSO (OIDC) guide.

Step 5 — Distribute the desktop application

Once the extension is created, get the app onto user machines. You can let users self-serve, or deploy it with your MDM. Sources: Getting started (desktop) · Deploying to a managed fleet with MDM

Self-service download

In Amazon Quick on the web, the user chooses Extensions in the left navigation (or under More), selects the Quick Desktop extension, opens the more options menu (...), and chooses Download for Windows or Download for Mac. Direct downloads are also listed in the docs (macOS Apple Silicon .dmg, Windows x64 .exe). Then install, open the app, and choose Continue with SSO.

Send users to the installation guide

Managed / MDM deployment

For fleet rollouts use the per-machine installers from desktop.downloads.quick.aws.com (not the per-user installers): a signed macOS .pkg that installs to /Applications, and a Windows Amazon Quick-Admin Setup version.exe that installs for all users into C:\Program Files\Amazon Quick\. The Windows installer is NSIS; in Microsoft Intune use the Windows app (Win32) type with silent install flag /S (capital S):

"Amazon Quick-Admin Setup version.exe" /S

For a single-user silent install on Windows (installs for the current user in %LOCALAPPDATA%):

.\Amazon-Quick-Setup.exe /S

On macOS with Intune, use the macOS app (PKG) type, keep only the main bundle com.aws.QuickWork.mac in Included apps, and set Ignore app version to Yes. To enforce SSO only, deploy the managed policy DisableSocialLogin (macOS preference domain com.aws.QuickWork.mac, Windows HKLM\SOFTWARE\Policies\Amazon\Quick). Windows Home is not supported for Win32 app deployment.

Pilot first: Roll out to a small pilot group, confirm enterprise sign-in works end-to-end, then expand. If sign-in fails after a config change, check the values against your IdP and the enterprise troubleshooting guide. Local app settings live in ~/.quickwork/ (macOS) or %USERPROFILE%\.quickwork\ (Windows); see the OIDC guide's troubleshooting section.

Step 6 — Govern data, permissions, and security

Ongoing administration keeps your deployment secure and compliant as usage grows.

Data sources & connections

Control which connectors and MCP servers users can connect. Connector owners set each tool to Let Users Choose (default), Always Ask, or Disable; users then choose Always Allow, Ask Each Time, or Disable. By default, write tasks (for example sending an email) are Ask Each Time and read tasks are Always Allow, so Quick drafts the action and waits for consent unless settings allow it. Permissions apply to scheduled agents too. New tools found during an MCP sync are disabled by default. Source: Connectors.

Permissions & roles

Use roles (Admin / Author / Reader), groups, and namespaces to scope who can author versus consume. Review admin membership regularly and remove access for departed users.

Identity & access

For Enterprise accounts, centralize identity with an AWS-documented OIDC provider and enforce MFA at the IdP. Follow the provider-specific desktop enterprise sign-in guide.

Monitoring & audit

Use AWS CloudTrail to audit administrative API activity and monitor user activity from the management console. Establish a regular access review and offboarding cadence.

Least privilege by default: Start users as Readers or Authors and grant Admin only to the small team that needs it. Tighten data-source scopes to what each team actually requires.
Compliance: AWS states that Amazon Quick, across its web, desktop, and mobile clients, is in scope for FedRAMP, HIPAA, PCI DSS, SOC 1/2/3, ISO 9001/27001/27018/27019, C5, and HITRUST CSF. In-scope status does not make your own workloads compliant, and authorized Regions vary by program — confirm the current status on the linked AWS pages before you rely on it. Your data is not used to train AI models. Sources: Compliance validation for Amazon Quick, Security, privacy, and architecture.

Admin rollout checklist

A quick pre-launch checklist before you announce Quick Desktop to your organization.

ItemDone when…
Plan & accountThe correct plan is active and the home Region is one of the 7 desktop Regions (for desktop accounts).
Users provisionedUsers or groups are assigned roles, using corporate emails that match the IdP.
Desktop extensionThe extension access is added and the Desktop application for Quick extension is created.
Enterprise sign-inContinue with SSO is verified end-to-end (Enterprise accounts).
DistributionThe app is installed on a pilot group with the per-machine installer and validated, ready for wider rollout.
GovernanceConnector tool permissions, MFA at the IdP, managed policies, and audit logging are in place.

References

Official AWS documentation and resources used on this page.